Your privacy and confidentiality are of the utmost importance to us. We take your privacy seriously. Earning and keeping your trust is important to us. All your information provided is used only for the purpose it was intended for. We respect your privacy. When you shop with us, we will only ask for personal information such as your name, e-mail address, billing address, product selection, credit card or other payment information.
We may also collect information about where you are on the Internet (such as the Web site you came from, IP address, domain types like .co. us and .com), your browser type, the pages of our site that were viewed during your visit, and any search terms that you used.
Personal information you provide is used by us only for the following purposes:
• To improve your shopping experience
• To process your order
• With your permission, to notify you of products or special offers that may be of interest to you
We will only e-mail you to process your order and afterwards if you have given your consent.
We will never pass on your e-mail address or personal information to any third party.
** It is never shared with a third party. It is never shared in any way at all. None whatsoever.
All products are shipped in priority USPS boxes. The only thing which appears on the package is your name and address and our company name and address: EM Enterprises Ltd.
Returns & Refunds
I am in the business of selling goods to people and when a customer buys a product I want them to be absolutely happy with their purchase. I want to make certain there are no regrets. If you purchase a product from us and you feel it is not what you expected then I don’t want you to keep it. I want you to return it and I will refund you the money you paid for it.
The formula is simple, short, and sweet. You buy, you like, you keep! You buy, you don’t like, you return it and you get your money back!
We stand behind our products 100%!
• If you buy something and want to return it, you have fourteen days in which to return the unused unopened item, no questions asked.
• You have a question about something. I will make myself available to ensure any questions you have, are answered via email.
• Secure transactions: all transactions made online are secure and encrypted with state-of-the-art SSL technology which makes your transaction virtually impossible to be seen by anyone.
• All information such as name, address, email, phone numbers etc. given is kept strictly confidential. It will only be used for the purpose in which it was originally intended for and will never be sold to a third party.
• What you order is what you get. Nothing is substituted.
• No Deception ever! You get what you order, you get it fast and it works.
These are the promises to you each and every time you place an order with us here at www.Ruebees.com!
I want you to feel safe and secure with us. Take solace in the fact that your order is being processed in a safe, timely and secure fashion. Within two weeks of receiving your order, you may return any item shipped by us for a full credit or refund minus the postage fee under any of the following circumstance:
• Item is in new and unopened condition with original packaging and accessories and seals have not been removed.
We’re sorry, but we do not accept returns of used or opened items or items returned more than 14 days after delivery. Products cannot be returned if the item has been used by the customer in any way at all.
Please contact our Customer Service Specialist and we will be more than happy to assist you in returning your order. In your email please include your name, order number, email, contact phone number, and the reason you want to return the item.